END USER SUPPORT SERVICES

Get your employees the support they need, when they need it

Keeping your employees up and running – regardless of when they need to work – is critical to the overall productivity of your business. DefCom Technology can serve as your organization’s support center for all end users. Our unique value chain covers the full life cycle of IT services — from the procurement of technology to the configuration, implementation and management of complex environments.

Our support technicians offer the deep expertise in systems and devices that can only come from a team that is constantly learning and training to stay abreast of the latest technologies. We have the knowledge, multi-tiered support structure, and tools to maximize your users’ uptime and security day in and day out. Through advanced remote access tools, we can address end users’ individual issues in real-time – regardless of what application they’re using, what device they’re operating or where they are located.

Is Technology And Support Completely Focused

Save 17-35% of Total IT through Outsourcing User Support​

Single Point of Contact for All IT Related Request​

Comprehensive Quarterly Performance Reporting​

Reduce Total Infrastructure Cost by 30-50%​

our End user support services

ITIL Based help desk

Provide the Support Your End Users Need without the Headaches of In-house Maintenance

communication systems support

Get the support you need for all your major forms of communication

cloud backup and recovery

Protect your organization from devastating information loss with DefCom’s secure and off-site

endpoint security

Provide your users with the security they need to stay productive while on the go. Know your users are protected

Are your employees getting the support they need and deserve?!?!

Contact Info

Welcome to DefCom Technology, we set you up to succeed in the Digital Age and LOVE doing it.

Snellville, Georgia
(678) 453-8854